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"Use of self" is what Organizational Development practitioners call the complex set of awareness and behaviors that make it possible to be genuinely helpful to others. Effective use of self is essential for influencing change in an organization. This section will help you understand how your assumptions influence your behavior and your perception of others; how to counter covert dynamics in the workplace that undermine productivity; how to encourage...
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The must-read summary of Michael Masterson's book "Ready, Fire, Aim: Zero to $100 Million in No Time Flat".
This complete summary of the ideas from the book "Ready, Fire, Aim" explains the four stages of a business' lifecycle and exposes each stage's unique problems, challenges and opportunities. This useful summary provides you with the necessary knowledge to appreciate the stage you are currently in and to develop the corresponding set of skills...
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The must-read summary of Jason Jennings' book: "Think Big Act Small: How America's Best Performing Companies Keep the Start-up Spirit Alive".
This complete summary of the ideas from Jason Jennings' book "Think Big Act Small" reveals the results of a study that was carried out in order to identify the organisations that were growing revenue and profits by 10% for at least ten years. Based on these results, Jason Jennings has compiled this guide...
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Thinking systemically and strategically means moving beyond a focus on the individual to understand the larger organizational and environmental systems and how the dynamics of those systems impact work performance and the readiness for change. This section will explain how certain problems recur and are often made worse by quick solutions; how one decision can impact many people and set in motion a situation that can create numerous unexpected outcomes...
285) HBR's 10 Must Reads on Talent (with bonus article "Building a Game-Changing Talent Strategy" by D
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Invest in your most valuable resource: your people.
Top talent is hard to come by. And seeing your stars walk out the door is painful and expensive. You need to take steps to ensure that you attract, develop, and retain your best people.
If you read nothing else on managing talent in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you boost the...
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Every company faces challenges, but some are able to achieve long-term vitality while others flame out. What distinguishes a healthy, high-performing organization? Which ingredients, decisions, and values result in a business that is built for the long haul?
Profitably Healthy Companies lays out ten essential principles of organizational development for sustained success. Bringing together practical and academic expertise, W. Warner Burke and Michael...
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The must-read summary of Tom Peters' book: "Re-Imagine! Business Excellence in a Disruptive Age".
This complete summary of the ideas from Tom Peters' book "Re-Imagine!" shows that in order to take advantage of all that the changing world offers, you must be willing to reinvent and update your business model. In his book, the author explains that this level of reinvention will be necessary as more change is imminent and it will not be sufficient to...
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The must-read summary of Daniel F. Spulber's book: "The Market Makers: How Leading Companies Create and Win Markets".
This complete summary of the ideas from Daniel F. Spulber's book "The Market Makers" highlights an important question: "How do leading companies create markets for themselves?" In his book, the author explains that market makers create and manage consumer markets for goods and services. They operate the market mechanisms of exchange,...
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The must-read summary of David Kord Murray's book: "Borrowing Brilliance: The Six Steps to Business Innovation by Building on the Ideas of Others".
This complete summary of the ideas from David Kord Murray's book "Borrowing Brilliance" shows that that new ideas are always constructed out of existing ideas. What appears to be genuinely original ideas always combine snippets of one idea with parts of another to come up with something which has never...
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Managing a servitization strategy is a tough managerial challenge due to the delicate and high business implications. What do you need to know to achieve the outcomes the company wants? A reliable, practical, and effective instrument and a relevant dynamic managerial capability for motivation and adoption decision. This is the value proposition of “Servitization: Assessment Protocol for Action”.
Servitization is about adding service value to the...
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The must-read summary of Stephanie Culp's book: "Conquering the Paper Pile-Up: How to Sort, Organize, File and Store Every Piece of Paper in Your Home or Office".
This complete summary of the ideas from Stephanie Culp's book "Conquering the Paper Pile-Up" shows how nowadays, everyone is finding themselves buried under a never-ending pile of paperwork which is slowly taking over their lives. Everyone is currently looking for a simple solution that...
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The role of the HR professional has shifted from personnel administrator to business adviser, which includes consulting and partnering with the organization's leadership and other service providers. This section will help you learn what core skills are needed for consulting; how to develop partner relationships to support innovation and change; how to work with clients in a consultative mode; and how to deal with the challenges of being an internal...
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The must-read summary of Fred Crawford and Ryan Matthews' book: "The Myth of Excellence: Why Great Companies Never Try to Be the Best at Everything".
This complete summary of the ideas from Fred Crawford and Ryan Matthews' book "The Myth of Excellence" shows that many businesses fall into the trap of trying to be all things to all people and instead end up becoming just the same as everyone else. In their book, the authors explain that this happens...
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A timely update to a timeless model.
Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.
But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices...
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This ultimate roadmap covers the entire e-learning landscape.
Why do we even need e-learning? What is an LMS? How do I write a storyboard? If you're delving into e-learning and are coming up with more questions than answers, this guide is the high-level overview you've been looking for. In this book, e-learning development experts and educators Diane Elkins and Desirée Pinder deliver a comprehensive examination of the e-learning process from the...
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Is your workforce strong enough to keep your company afloat? As the average worker's skill levels decline, the labor supply is projected to decrease dramatically and exponentially--creating a skilled labor gap that the US Bureau of Labor Statistics estimates will leave our economy in need of tens of millions more workers. In his beneficial manual for businesses, Dr. Tony Zeiss shows your organization how to compete--aggressively--for the rapidly dwindling...
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The must-read summary of Joe Calhoon's book: "The 1 Hour Plan for Growth: How a Single Sheet of Paper Can Take Your Business to the Next Level".
This complete summary of the ideas from Joe Calhoon's book "The 1 Hour Plan for Growth" shows that many businesses and business people spend their time continually doing something, but not contributing to company growth. In his book, the author presents a simple solution: set aside one hour and write your...
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Don't risk the dire consequences of your work processes becoming obsolete-discover a powerful model for constant, ongoing, enterprise-wide process evolution and optimization.
If you have a great product, but don't have the operations in place to efficiently and effectively support it-production, manufacturing, sales, finance, human resources, etc.-you won't succeed. Product innovation is seen as flashier and so gets far more attention, but you...
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The must-read summary of Edward Lawler III and Christopher Worley's book: "Built to Change: How to Achieve Sustained Organizational Effectiveness".
This complete summary of the ideas from Edward Lawler III and Christopher Worley's book "Built to Change" shows that the most valuable company in today's ever-evolving society is one that can change rapidly. In their book, the authors explain how doing this will allow companies to generate a temporary...
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Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real.
While upbeat lingo abounds about "complementing strategic objectives" and "driving productivity," the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added...
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