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Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred's story inspired millions. Companies-even, cities-were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark...
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Nuevas ideas para seguir brindando resultados extraordinariosNueve años atrás, el exitoso autor y asesor de negocios Mark Sanborn le presentó al mundo a Fred, su cartero, quien proveía un servicio extraordinario de maneras simples pero notables. La historia de Fred inspiró a millones. Las compañías, y hasta las ciudades, se inspiraron para volver lo ordinario en extraordinario cada día.Hoy, con la dura competencia de la economía global interconectada,...
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In Up, Down, or Sideways, Mark Sanborn, author of the bestselling book The Fred Factor, prepares you for life's inevitable cycles of up and down-and, too often, sideways. We tend to be surprised when downturns hit us and treat them as the exception-and when times are good, we act as if they will never change. In this book, Mark shows us what we should always be doing to be prepared for these cycles and events in our lives in order to make the most...
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You may honestly be able to say (and have others say about you) that you are the absolute best in your field, the best athlete, scholar, CEO, parent, mathematician, teacher, mechanic . . . whatever it is that you fill out the "occupation" box with. But being the best at something only means you are better than everyone else. It doesn't mean you are the best you. Your potential is higher than where you are right now.
Leadership expert and international...
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