Frank Carlson Library

The classic guide to bringing out the best in people at their worst?updated with even more can?t-standable people! Dealing with People You Can?t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you...

"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...

Boy meets Girl; Boy wonders what in the world Girl is talking about and how he will ever keep up. Girl wonders what is wrong with Boy. Enter, Waffles and Spaghetti-every teen's guide to figuring out the opposite sex and understanding and valuing our unique differences. In a pivotal time of their development and social lives, teens are left to try and understand one another without much guidance. The purpose of this book is to help better understand...

Describes some of the many ways, both verbal and nonverbal, that people say hello and good-bye.

Etiquette tips from an experienced consultant and etiquette partner for high-profile clients. The Five-Step Meier Method goes beyond tradition and custom, however, to include kindness, consideration, and respect. Advice for personal and professional life includes first impressions, being a good guest, networking, table manners, and more.

A helpful communication guide to detect symptoms, cope with personality changes, and effectively communicate with the patient

"From the author of the Wall Street Journal bestseller Barking Up the Wrong Tree comes a cure-all for our increasing emotional distance and loneliness--a smart, surprising, and thoroughly entertaining guide to help build better friendships, reignite love, and get closer to others, whether you're an extrovert or introvert, socially adept or socially anxious. Can you judge a book by its cover? Is a friend in need truly a friend indeed? Does love conquer...

Lynn Wyman, creator and master of The Wyman Method, lives a dream life. After years of success running her own private practice that teaches men how to communicate with women, and now penning a bestseller, she's on the cusp of scoring her own TV show. It's a busy time, but thanks to her patented method, her home life is doing just fine. Kip, husband and poster child for The Wyman Method, is always sure to have dinner ready just as Lynn walks through...

Would-be supervillain Doctor X-Ray swoops into the mall, threatening destruction, only to be confronted by a little girl asking "why" to his every declaration, until finally he is forced to reveal, and understand, the root of his anger--and so departs in peace.