Catalog Search Results
Author
Series
Language
English
Description
Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.
Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to their clients. No matter what your sector of activity,...
Author
Series
Language
English
Description
It can be hard for busy professionals to find the time to read the latest books. Stay up to date in a fraction of the time with this concise guide.
The Tipping Point is a bestselling book by Malcolm Gladwell and explains how social phenomena come about and what triggers a social epidemic. Using case studies and experiments in social psychology, Gladwell presents the three aspects that he considers essential to create a social phenomenon; rare birds,...
Author
Series
Language
English
Description
Find out how YouTube made video content accessible to all in just 50 minutes!
YouTube is a video sharing platform which was launched in 2005. Although it was originally developed as a simple video sharing platform, it has evolved into one of the most popular websites on the internet, with one billion hours of content being watched on the site per day in 2017. Its influence has become so widespread that many of its users have launched highly successful...
Author
Series
Language
English
Description
Find out how Spotify changed the way we listen to music in just 50 minutes!
Spotify is a music streaming service which was launched in 2008. Its freemium business model, which allows users to choose between listening to music for free or paying a monthly subscription to access an ad-free version of the site, has attracted 140 million active users (of whom 60 million are paying subscribers) to the site, and has generated billions of dollars in revenue,...
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request