The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet
(eAudiobook)

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Published
Ascent Audio, 2019.
Status
Available Online

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Physical Description
5h 44m 0s
Format
eAudiobook
Language
English
ISBN
9781469074078

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Citations

APA Citation, 7th Edition (style guide)

Craig Wilson., Craig Wilson|AUTHOR., & Kyle Tait|READER. (2019). The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet . Ascent Audio.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Craig Wilson, Craig Wilson|AUTHOR and Kyle Tait|READER. 2019. The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet. Ascent Audio.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Craig Wilson, Craig Wilson|AUTHOR and Kyle Tait|READER. The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet Ascent Audio, 2019.

MLA Citation, 9th Edition (style guide)

Craig Wilson, Craig Wilson|AUTHOR, and Kyle Tait|READER. The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet Ascent Audio, 2019.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouping Information

Grouped Work ID9d572135-838f-96a4-109a-1d81b492cf2b-eng
Full titlecompass and the nail how the patagonia model of loyalty can save your business and might just save the planet
Authorwilson craig
Grouping Categorybook
Last Update2023-01-14 19:02:10PM
Last Indexed2024-04-20 02:12:00AM

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    [synopsis] => Why do some companies create such strong affection for their brands that their customers are compelled to become active brand champions? Is there a secret? 
 
The Compass and the Nail presents an unconventional perspective of how particular organizations create rabid fan bases, in turn making them more successful and more profitable. Written by Patagonia's former lead strategist for consumer marketing, and advisor to such iconic brands as Seventh Generation and Burton Snowboards, Craig Wilson outlines game-changing insights for providers of any product or service who desire fiercely loyal behavior. 
 
Wilson's narrative is one of cultural empathy and thought disruption critical to the new global economy. It is a practical model that defines how companies, governments, and institutions relate to their end users. By illuminating the phenomenon of "following," and how it can be methodically applied to a larger context, this book demonstrates how those relationships can be refashioned to optimize human interactive experience. It challenges us to use our economic powers for good to design the new Responsible Economy in an effort to save the planet. If companies realize consumers "don't buy what you do, they buy why you do it," Wilson shows us how.
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