New Insights: True Stories of Winners and Losers in the Quest for Superior Service
(eBook)
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Format
eBook
Language
English
ISBN
9789810740450
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Citations
APA Citation, 7th Edition (style guide)
Ron Kaufman., & Ron Kaufman|AUTHOR. (2002). New Insights: True Stories of Winners and Losers in the Quest for Superior Service . Kaufman Professional Services.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Ron Kaufman and Ron Kaufman|AUTHOR. 2002. New Insights: True Stories of Winners and Losers in the Quest for Superior Service. Kaufman Professional Services.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Ron Kaufman and Ron Kaufman|AUTHOR. New Insights: True Stories of Winners and Losers in the Quest for Superior Service Kaufman Professional Services, 2002.
MLA Citation, 9th Edition (style guide)Ron Kaufman, and Ron Kaufman|AUTHOR. New Insights: True Stories of Winners and Losers in the Quest for Superior Service Kaufman Professional Services, 2002.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouping Information
| Grouped Work ID | 6cd64f3a-011f-751c-61b7-886a8eb5f445-eng |
|---|---|
| Full title | new insights true stories of winners and losers in the quest for superior service |
| Author | kaufman ron |
| Grouping Category | book |
| Last Update | 2022-10-18 21:40:45PM |
| Last Indexed | 2024-04-18 01:00:37AM |
Book Cover Information
| Image Source | hoopla |
|---|---|
| First Loaded | Jul 21, 2023 |
| Last Used | Dec 17, 2023 |
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[synopsis] => True Stories of Winners and Losers in the Quest for Superior Service. Who wins? Who loses? It's up to you! BENCHMARK the best service innovations. (Chapter 5: Generating New Ideas) DISCOVER how to keep your customers happy, loyal and buying more. (Chapter 10: Building Up Your Business) Find out who makes the biggest mistakes in service, and what you must avoid. (Chapter 13: The Infinite Absurdity Awards) Plus many more easy-to-use insights on the spirit, language and culture of superior service. Take a look!
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